Transforming Customer Conversations Into Lasting Relationships
High-performance contact center solutions for modern businesses.
Our Services
Our services are designed to help businesses connect with customers, generate leads, manage support, and grow through professional call center, marketing, and back-office solutions.
Inbound call center
Handle customer calls professionally with fast responses, clear communication, and reliable support.
Outbound calling
Reach prospects effectively through planned campaigns, follow ups, reminders, and sales calls
Lead generation
Find qualified prospects, collect details, and connect businesses with potential customers faster.
Customer Support
Support customers with timely answers, issue resolution, and professional service care daily.
Appointment Setting
Schedule qualified meetings, confirm availability, and help teams save valuable time daily.
Telemarketing
Promote products, explain offers, and support sales through structured phone campaigns effectively.
Email Support
Support customers with timely answers, issue resolution, and professional service care daily.
Live Chat Support
Schedule qualified meetings, confirm availability, and help teams save valuable time daily.
Social Media Management
Promote products, explain offers, and support sales through structured phone campaigns effectively.
SEO
Support customers with timely answers, issue resolution, and professional service care daily.
PPC Advertising
Schedule qualified meetings, confirm availability, and help teams save valuable time daily.
Content Marketing
Promote products, explain offers, and support sales through structured phone campaigns effectively.
CRM Support
Manage customer records, sales pipelines, and communication history in organized systems smoothly.
Data Entry
Process business data accurately, update records, and maintain clean databases efficiently daily.
Back-Office Support
Handle operations, documentation, coordination, and routine business processes smoothly daily.
Administrative Assistance
Support administration with scheduling, documentation, coordination, and task management.
Virtual Assistance
Provide remote support for executives, teams, and business operations with flexibility daily.
Reporting & Analytics
Track performance, prepare reports, and deliver insights for smarter business planning decisions.
Careers
Build Your Career With UMS
Unified Marketing Solutions offers career opportunities for motivated, confident, and hardworking individuals who want to grow in the call center and customer support industry.
If you have strong communication skills, a professional attitude, and a passion for customer service, UMS can be the right place for your career growth.
Email:
hr@umsbpo.com
Contact Us
Get in Touch With Unified Marketing Solutions
Ready to improve your customer communication? Contact UMS today and let our team help you build stronger customer relationships.
Address: 1st Floor, Plaza No. 5, Defence Avenue, Sector B-1, DHA Phase-1, Islamabad
Phone: +92 339 9999868
Email:
info@umsbpo.com
hr@umsbpo.com